Shipping policy

Shipping Policy


🟤 Production Time

All our products are handmade with care and attention to detail.

Please allow 6–7 business days for production before your order is shipped.

🟤 Shipping & Delivery

We offer worldwide shipping.

After production, delivery typically takes 5–8 business days, depending on the destination.

Please note that delivery times are estimates and may be affected by:

  • shipping carriers
  • customs processing
  • local conditions


🟤 Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

🟤 Customs & Duties

For international orders, customs fees, import taxes, or duties may apply depending on your country.

These charges are the responsibility of the customer.

🟤 Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

shipping carriers
customs
events beyond our control


🟤 Contact

If you have any questions regarding your order, feel free to contact us:

📩 medico@medico.bg